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Here is why you should call me:

  • My rates are low for what I do for you. Call around and compare.
  • I look for ways to save you money.
  • I care about you as my customer. I am people focused instead of money focused. That makes a big difference.

Don't you wish every one treated you that way?

2015 Service Call Rates (per hour unless otherwise noted)

At Your Home or Business

Minimum Charge, Quick Fix or Diagnostic Fee:
This fee is applied towards our repair charge only if the repair is done at the same time as the diagnostic. For example: If our diagnostic shows that a Born Again Special is needed to be done and you give us the go ahead to start immediately, then the diagnostic fee will be included in the repair. However in that same situation you tell us to hold off and then do it another day, then the diagnostic fee is not included.

$50

General hourly rate:
This includes work done that is not established as a flat rate service.
Computer Training rate:
We can hold computer classes on a per hour basis for up to 4 students per teacher. You supply the location. So get your friends together and split the cost.
Desktop Sharing rate:
If you have a good internet connection and depending on your situation, we may be able to help you with your computer online. This can save you money, gas and time.
Website Work:
We can create a website for you or just maintain your current site.

Normal Rate
(Mon - Fri  9am - 5pm)

$100 per hour

M-F 5pm - 9am is Double rate

Sat - Sun is Triple rate

Travel:  Trip from where we are to you. (one way) $1 per mile
Double and Triple rates
 apply as above
  • Additional travel charges may include tolls, airplane tickets, food and lodging for extended trips; but does not include accidents or car trouble.
  • Minimum service duration is one hour.
  • Fees do not include parts, shipping or taxes.
  • All appointments require 2 hour notice of cancellation to avoid 1 hour minimum charge.

Flat Fee Services  (These services are only done in our shop)

Labor

Born Again Special We totally redo the software on your PC and make it as fast as it was when it was new (as long as your PC does not have a hardware problem).
Note: This special does not include data backup. Since all files will be deleted, you must either do your own back up of data or let us do it for an extra fee as stated above.
We do the following:
1. Repartition and reconfigure your hard drive so no file remains that might contain a virus.
2. Then reload your operating system.
3. Load basic drivers (does not include external devices such as your printer)
3. Install anti-virus, anti-spyware and Open Office Suite (unless you provide MS Office suite).
4. Make a backup of your new operating system partition in case you may need to restore it in the future.

$200

Pick up and Delivery We come to your location, unhook your computer and take it into the shop. Then when it is done we deliver it back to you and hook it back up, making sure it works OK before we leave.

See travel
rates above

Repairing or replacing Laptop DC Power Jack Warrantee If your power jack breaks again within 30 days, we will repair it again for free. (Parts are extra)

$200

Checks are accepted. A fee of $35 will be charged for each bounced check. (Sorry but the bank charges us.)

Credit Cards and Debit Cards are accepted for service calls.

And of course, Cash is always accepted.

Warrantee